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Operations Now: Supply Chain Profitability and Performance with Student DVD, 3rd Edition

by: Byron Finch

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Retail Price: $149.95

Publisher: MCGRAW-HILL,15.05.07

Category: MANAGEMENT Level:

ISBN: 0073297054
ISBN13: 9780073297057

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PRESCRIBED TEXT FOR 21231 (MANAGING THE VALUE STREAM) AT UTS, SEMESTER 1 2010

Description

Operations Now introduces operations from a vantage point that encompasses both the entire organization and the broader supply network. The author begins his discussion of operations management by first establishing the goal to which any high quality operation must aspire: the goal of profitability. Operations Now presents operations within a context that acknowledges its interactions both within all functional areas of an organization as well as the supply chain network serving it. Thus, students not majoring in operations management immediately understand why they are studying a subject that had previously seemed to them irrelevant; operations majors receive valuable instruction in how their chosen field affects and facilitates other functional areas within the enterprise and aligns with the overall goals of the organization.

Key Features

The Third Edition of Operations Now discusses key functional components of the supply chain, such as logistics, transportation and purchasing in two full chapters dedicated to supply chain topics. Moreover, the field of supply chain management is introduced early in the book, in the strategy chapter, and is thoroughly integrated within subsequent chapters throughout the book.

The new edition includes a number of new pedagogical features in response to reviewers? suggestions that offer students and instructors a greater number and variety of problems, including Advanced Problems, which are more integrative in nature and require students to consider more variables to arrive at a solution, Application Cases, extended business scenarios providing studies with opportunities to provide holistic solutions to operations problems of greater complexity. End-of-Chapter Solved Problems, offering students a step-by-step blueprint of every type of problem contained in a particular chapter.

Selected chapters thoroughly revised and updated. Chapter 3, ?Strategy and Value?, Chapter 4, ?Processes?, Chapter 7 ?Quality Tools?, and Chapter 9 ?Supply Chain Management? have each been thoroughly revised and updated according to reviewer recommendations and reflecting the latest developments in the field.

A number of new pedagogical features have been added to the new edition of Operations Now to make it even more student-friendly and to offer the instructor additional ease and flexibility with assignments aling with reinforcement of key concepts. Among these enhancements are: chapter sub-titles which have been added to chapter names for greater clarity, ?Callback? icons appear in the margins identifying points in the chapter narrative than relate back to the chapter-opening vignette, solutions to selected end-of-chapter problems are now available on the OLC for students and selected end-of-chapter problems and test bank questions tagged and linked to AACSB guidelines.

Finch 3e is now offered as a Zinio ebook. Click on the link for more information. Zinio Book Preview Site

Byron Finch's proprietary Resource/Profit model represents a unique framework for discussion of operations topics. By emphasizing the need to view operations decisions both in terms of added value and financial return, business students, operations majors and non-majors alike--are better equipped to become better managers by understanding the connection between operations and good business decisions.

Conceptual material is supported by problem sets and case studies that yield two key benefits: students are offered ample opportunities to test their understanding of concepts and instructors are provided with a wealth of assignment material.

Operations Now differs from many other textbooks by treating the subject of operations management within the context of the entire organization and with reference to the other functional areas that comprise it. Moreover, Operations Now distinguishes itself by addressing more frequently both the internal and external forces that dictate and influence the design of a firm?s operation. This gives students the perspective they need to understand the utility of the techniques they learn in the course.

Table of Contents

UNIT ONE: FOUNDATIONS FOR SUCCESS
Chapter 1: Introduction: Why Operations Management?
Chapter 2: Profitability: Business Success from Operations Success
Chapter 3: Strategy and Value: Competing through Operations
Chapter 4: Processes: Turning Resources into Capabilities UNIT TWO: COMPONENTS OF VALUES
Chapter 5: Cost: The Price of Value Creation
Chapter 6: Quality: Meeting Customer Expectations
Chapter 7: Quality Tools: From Process Performance to Process Perfection
Chapter 8: Timeliness: Scheduling and Project Management UNIT THREE: MANAGING RESOURCES TO CREATE VALUE
Chapter 9: Supply Chain Management: Managing Business to Business Interactions
Chapter10: Demand Forecasting: Building the Foundation for Resource Planning
Chapter 11: Inventory: Managing to Meet Demand
Chapter 12: Logistics: Positioning Goods in the Supply Chain
Chapter 13: Lean Systems: Eliminating Waste through the Supply Chain
Chapter 14: Capacity: Matching Productive Resources to Demand
Chapter 15: Constraint Management: Simplifying Complex Systems
Chapter 16: Facilities: Making Location and Layout Decisions
Chapter 17: Workforce: Optimizing Human Capital

Supplements

IRCD to accompany Operations Now: Supply Chain Profitability and Performance
ISBN: 0073124524
Author(s): FINCH