Home   FAQs   New Arrivals   Specials   Pricing & Shipping   Location   Corporate Services   Why Choose Bookware?  
Call our store: 9955 5567 (from within Sydney) or 1800 734 567 (from outside Sydney)
 View Cart   Check Out   
Browse by Subject
 TAFE Accounting
 TAFE I.T./Computing
 TAFE - Other
 Windows 8
 Adobe CS6
 CCNA 2012
 CCNP 2012
 Web Design
 Project Management
 Mobile Devices
 Windows Server 2012
 SQL Server 2012
Economics and Business
 Business Information Systems
 Human Resources

Business Perspective 2: The Business View on Successful It Service Delivery

by: Office of Government Commerce (OGC)

On-line Price: $10.01 (includes GST)

Paperback package 162

91%Off Retail Price

You save: $105.00

CLEARANCE Item - Special discount - limited stock!
N.Sydney : In Stock

Retail Price: $115.01

Publisher: The Stationary Offic,29.09.06

Category: ITIL Level:

ISBN: 0113309694
ISBN13: 9780113309696

Add to Shopping Cart

Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication, 'Business Perspective Volume 2', contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series.

This volume sets out information on standards and best practice in relation to a number of key themes including:


      corporate strategy;


      IT governance;




      business continuity;


      IT asset management;


      sourcing; and


      knowledge management.

Key features:


      This is an invaluable library addition for anyone hoping to find that all-important link between IT services and business success.


      Designed to complement Volume 1, which focuses on developing business awareness in IS providers.