A comprehensive, practical, and independent guide to Microsoft's popular platform for small organizations
* Covers installation, customization, management and administration, troubleshooting, and security
* Covers integration with other Microsoft servers, including Exchange, IIS, ISA, and SharePoint
* Covers features such as Mac interoperability not discussed in any other books
* Will be one of the first books available on SBS 2008
Table of Contents
top
Foreword
xxvii
Introduction
1
Book Overview
2
Part 1 Introduction and Setup
Chapter 1 Welcome to Small Business Server 2008
5
History of the SBS Product
5
BackOffice Small Business Server 4.0
6
BackOffice Small Business Server 4.5
7
Microsoft Small Business Server 2000
7
Microsoft Small Business Server 2003
8
Essential Server Solution Family
9
Features of SBS 2008
9
Communication
9
Collaboration
10
Protection
11
Expansion
12
Limitations of SBS 2008
13
Hardware Limitations
13
Software Limitations
14
Support for SBS 2008
14
Community Support
14
Online Support
15
Official Product Support
16
Chapter 2 Planning for the SBS 2008 Deployment
17
Knowing the Client Base
17
Understanding How the Server Will Be Used
18
Planning for Correct Licensing.
19
Planning the Hardware
22
Planning the Network
23
Changes in Network Options from Previous Versions
23
Connection to the Internet
23
IP Address Ranges
24
DHCP Configuration
25
Public and Private Domain Names
26
Planning the Storage Layout
26
Changes in Storage from Previous Versions
27
Multiple Partitions Versus Multiple Spindles
27
Minimum Partition/Spindle Sizes
28
Fault Tolerance
29
Backup Technologies
32
Chapter 3 Installing and Configuring SBS 2008
35
Preparing for SBS 2008 Installation
36
Collecting Information for the Setup Process
36
Configuring the Internal Network
37
Disabling DHCP on the Network
37
Installing SBS 2008
38
Collect the Initial Setup Data
38
Prepare the Disk Infrastructure
38
Complete Setup
40
Performing the Initial Configuration of SBS 2008
45
Run the Connect to the Internet Wizard
45
Install Security Updates
48
Run the Set Up Internet Address Wizard
48
Complete Other Setup Tasks
54
Troubleshooting SBS 2008 Installation Issue
57
Log Files
57
Setup Issues
57
Known Installation Issue
59
Part 2 Managing Network and Web Configuration
Chapter 4 DNS, DHCP, and Active Directory Integration
63
Understanding the Role of DNS and DHCP
63
Native Tools
64
Preparations and Caveats
67
Default Configuration of DNS and DHCP
67
Securing DNS and DHCP
70
Securing DNS
70
Securing DHCP
71
New in SBS 2008
72
Adding DNS Records
75
Reserving IP Addresses in DHCP Server
76
Troubleshooting
78
Event Log Errors
78
Dcdiag
79
Ping
80
NSLookup
81
Can't Resolve a Host or Web Site Name
81
ISP's DNS Server Is Down
82
DNS Returns a Bad Location
82
Curse of the Hosts File
82
There's a Rogue DHCP Server
82
Chapter 5 Internet Information Services 7.0
85
The Web Sites Under the Hood
85
External-Facing Web Sites Included with SBS 2008
86
Internal Web Sites Included with SBS 2008
86
Additional Web Sites That Can Be Combined with SBS 2008
87
Protecting the Server
87
Default SBS Web Sites
88
Integration with SharePoint
89
Configuring the Default SBS Web Sites
89
Settings for the Default Web Site
95
Settings for the SBS SharePoint Site and for the SharePoint Central Administration v3
96
Settings for the SBS Web Applications and Windows Server Client Deployment Applications
97
Settings for the WSUS Administrator Web Site
98
Protecting Web Site Configuration
99
Backup and Recovery of Metadata Information
99
The Appcmd Command
100
Backing Up the Web Site Configuration
101
Using System State Backup
103
Backup and Recovery of Web Sites
104
Configuring Additional Web Sites
104
Managing SSL Certificates in IIS
106
Understanding the Default Certificates
107
Deciding When to Use a Third-Party Certificate
107
Working with Third-Party Certificates
108
Requesting and Installing a Third-Party Certificate with the Add a Trusted Certificate Wizard
108
Manually Requesting and Installing a Third-Party Certificate
110
Integrating External Web Publishing
116
Troubleshooting IIS
117
Service Unavailable
117
Server Not Found.
118
Chapter 6 Remote Web Workplace and Other Remote Access Solutions
121
Understanding the Role of Remote Accessibility Solutions in SBS 2008
121
Remote Web Workplace
122
VPN
126
RDP
126
Managing and Using Remote Web Workplace
128
Managing the Remote Web Workplace Interface
128
Using the Remote Web Workplace Interface
133
Managing and Using VPN
136
Managing VPN
136
Using VPN
140
Managing and Using Remote Desktop
141
Managing Remote Desktopv
141
Using Remote Desktop
152
Securing Remote Access Solutions
159
Network Security
160
Password Security
161
Troubleshooting Remote Access Solutions
162
RWW Access Issues
162
VPN Access Issues
163
RDP Access Issues
163
Chapter 7 SharePoint and Companyweb
165
Understanding the Role of SharePoint and Companyweb in SBS 2008
166
Companyweb's Components
166
What's "In the Box" with SharePoint?
167
Understanding the Default Settings of SharePoint and Companyweb
173
Companyweb Port Settings
173
Companyweb Mobile Settings
173
SharePoint Default URL Mapping
174
Default Program and Data File Locations
175
Customizing SharePoint and Companyweb
176
Merging Data from an Existing WSS 3.0 Site into Companyweb
177
Developing a Data Protection Plan for SharePoint and Companyweb
180
The Recycle Bin
180
Backup and Restore with Native SharePoint Backup
181
Backup and Restore with Small Business Server Backup
183
Troubleshooting SharePoint and Companyweb
185
Event ID Error Message 10016 Is Logged in the System Log After You Install Windows
SharePoint Services 3.0
185
Migration
186
Part 3 Managing E-Mail
Chapter 8 Exchange Management
191
Default Mail Configuration
193
Mail Hygiene
194
Preventing the Reverse NDR Attack
197
Configuring Recipient Filtering
198
SMTP Tarpitting
198
Hosted Anti-Spam Solutions
199
Getting Your Mail Delivered
200
How Mail Gets Delivered
200
Ensuring Delivery
200
The Windows SBS POP3 Connector
203
How Does the POP3 Connector Work?
203
Limitations of the POP3 Connector
204
Setting Up the POP3 Connector
204
Receiving Mail for Multiple Domains
206
Adding Additional E-Mail Domains
206
Routing Mail for a Non-Authoritative Zone
212
Cohosting Multiple Organizations on a Single Server
215
Getting Information About Mailboxes
217
Managing Limits
218
With the GUI
218
Setting Limits with PowerShell
221
Using Transport Rules
222
Setting Up Disclaimers with Transport Rules
222
To Create Copies of E-Mails
223
Archiving Mail
224
Using SharePoint Libraries
224
Using Exchange Journaling
225
Troubleshooting Exchange Management Issues
230
Troubleshooting Outbound Mail Delivery
230
Troubleshooting the Content Filter
235
Troubleshooting POP3 Connector
237
Chapter 9 Exchange 2007 Client Connectivity
241
Choosing the Right Exchange Client
242
Outlook 2007
243
What's New in Outlook 2007
243
Installing Outlook 2007
244
Configuring Outlook 2007
245
Cached Exchange Mode
247
Outlook Anywhere
252
How Outlook Anywhere Works
253
Configuring Outlook Anywhere
253
Outlook Web Access 2007
258
Improvements in Outlook Web Access 2007
258
Using Outlook Web Access 2007
259
E-Mail Certificates in OWA and Outlook 2007
263
Remote File Access in OWA 2007
264
ActiveSync
265
Different Versions of ActiveSync
265
Windows Mobile Devices
266
iPhone
270
Palm Devices
272
Troubleshooting Exchange 2007 Client Connectivity
272
Troubleshooting Auto Account Setup
273
Troubleshooting Cached Exchange Mode
273
Troubleshooting Exchange 2007 ActiveSync
274
Chapter 10 Exchange Disaster Recovery
277
Understanding the Exchange Database Structure
278
Exchange Storage Groups
279
Extensible Storage Engine (ESE) Databases
281
Circular Logging
283
Checkpoint File
283
Transactions
284
Understanding Exchange Backup Methods and Requirements
285
Online Backup
286
Offline Backup
287
Security Permissions
288
Configuring Deleted Item and Mailbox Retention
289
Using Local Continuous Replication
290
Using Windows Backup
294
Using Export-Mailbox
295
Using ExMerge
296
Other Backup Solutions
298
Recovering Exchange Databases from Backup
298
Events Requiring Exchange Recovery
299
Recovery Process
300
Using the SBS Backup Wizard to Restore
300
Using the Recovery Storage Group
303
Mailbox Recovery Using a Recovery Storage Group
307
Using ExMerge to Restore
309
Using Third-Party Solutions to Restore.
310
Repairing a Damaged Exchange Database
311
Recovery Tools
311
ESEUTIL /R
314
ESEUTIL /P
314
ISINTEG
315
Troubleshooting Exchange Disaster Recovery Issues
316
Part 4 Managing Client Connectivity
Chapter 11 Group Policy in SBS 2008
321
How SBS 2008 Employs Group Policies
322
Default AD Policies
322
User Folder Redirection
323
WSUS Implementation in SBS 2008
323
Workstation Client-Specific Settings
323
SBS 2008 User Account Settings
323
Overview of Group Policy
324
Group Policy Settings
324
Group Policy Preferences
325
Working with the Group Policy Management Console
328
Navigating the Group Policy Management Console
329
Viewing Group Policy Settings
330
Group Policy Scope and Order of Application
335
Working with Group Policy Modeling and Results
339
Creating the Modeling Report
340
Creating the Results Report
342
Default SBS 2008 Group Policy Objects
343
Default Domain Controllers Policy
344
Default Domain Policy
346
Small Business Server Folder Redirection Policy
347
Update Services Client Computers Policy
348
Update Services Common Settings Policy
349
Update Services Server Computers Policy
349
Windows SBS Client Policy
350
Windows SBS CSE Policy
351
Windows SBS Client--Windows Vista Policy
352
Windows SBS Client--Windows XP Policy
352
Windows SBS User Policy
353
Creating and Modifying Group Policy Objects in SBS 2008
354
Planning the GPO
355
Testing the GPO
357
Implementing the GPO
361
Troubleshooting Group Policy
361
Group Policy Testing Tools
361
Backing Up and Restoring Group Policy
366
Chapter 12 User and Computer Management
369
Understanding the Role of User and Computer Management in SBS 2008
369
Understanding the Role of User Management in SBS 2008
370
Understanding the Role of Computer Management in SBS 2008
371
Understanding the Default Settings of User and Computer Management
371
Understanding User Default Settings
371
Understanding Default Computer Settings
378
Customizing User and Computer Management
381
Customizing User Settings
381
Customizing Computer Management
392
Chapter 13 Macintosh Integration
403
Understanding the Role of Macintosh Integration in an SBS 2008 Network
403
Native Tools
404
Third-Party Tools
404
Planning and Preparing the Network Environment
405
Domain Naming Conventions
405
Active Directory Integration
405
Account Username Conflicts
406
Operating System Notes
407
Preparing SBS 2008 Server
408
SBS 2008 as the Network DHCP Server
408
File Services for Macintosh Not Required
408
SMB Signing Compatibility Requirements
408
Connecting Macs to the SBS 2008 Network
410
Configure DHCP Support on the Mac
410
Configuring Mac OS 10.5
412
Accessing Files
414
Configuring Mac OS 10.4
414
Configuring Mac OS 10.5
416
Connecting to Active Directory
417
Configuring Mac OS 10.4
417
Configuring Mac OS 10.5
422
Accessing E-Mail
428
Preparing the SBS 2008 Network
429
Preparing the Macintosh for Entourage Connectivity
429
Configuring Entourage 2004
431
Configuring Entourage 2008
433
Accessing SBS 2008 Web Resources
435
Companyweb
436
Outlook Web Access
437
Remote Web Workplace
437
Troubleshooting
437
Network Connectivity
437
File Share Access
440
E-Mail Access
440
Windows Support on the Macintosh
441
Boot Camp
441
Parallels Desktop for Mac and VMWare Fusion
442
Chapter 14 Additional Servers
445
Understanding the Role of Additional Servers in an SBS 2008 Network
446
Licensing for Additional Servers
446
Scenarios for Additional Servers
447
Misconceptions About Using Additional Servers
450
Implementing Additional Servers
450
Common Implementation Tasks
451
Additional Domain Controller Configuration
459
Terminal Server Configuration
469
Developing a Data Protection Plan for Additional Servers
478
Installing Backup Services
478
Running a Manual Backup
479
Scheduling Regular Backups
479
Chapter 15 Managing Workstations Through Group Policy
485
Editing and Adding to Default Policies and Settings
491
Organizational Units
491
Security Groups
492
Default Policies
493
Group Policy Impact on Workstations
499
Update Services Client Computer Policy
499
Update Services Common Settings Policy
500
Windows SBS User Policy
502
Group Policy per Workstations
504
Windows SBS Client--Windows Vista Policy
505
Default Vista Firewall Policies
507
Windows SBS Client--Windows XP Policy
509
Windows SBS Client Policy
510
Small Business Server Folder Redirection
510
Deploying Software
511
Controlling the Workstations
515
Adjusting Permissions Using Group Policy
516
Using Group Policy in the Vista Era
519
User Account Control
520
Mapping Network Drives
521
Controlling USB Devices
522
Troubleshooting
526
Part 5 Managing Security and System Health
Chapter 16 Monitoring and Reporting
531
Understanding the Role of Monitoring and Reporting in SBS 2008
532
Understanding the Default Settings of Monitoring and Reporting
533
Security
534
Updates
534
Backup
534
Other Alerts
534
Notification Settings
534
Setting Up the Default Monitoring Reports
535
The Daily Report
538
The Weekly Report
541
Customizing Monitoring and Reporting
543
Setting Up Your Own Report
544
Creating Custom Alerts and Notifications
545
Deploying the Custom Alert
549
Sample Event for OneCare
551
Developing a Data Protection Plan for Monitoring and Reporting
552
Special Backups of the Database
552
Scheduling a Backup
553
Shrinking a Database
555
Additional Reporting Capabilities
555
WSUS Reports
555
FSRM Reports
558
Troubleshooting Monitoring and Reporting
558
Best Practices Analyzer
562
Third-Party Monitoring Solutions
563
Chapter 17 Managing Server and Workstation Security
565
The Benefits and Pitfalls of a Single Integrated Server
565
Covering the Basics
566
Physical Security
566
Default Shares
566
Passwords
568
Shared Folders
570
Creating a Share Using the Add a New Shared Folder Wizard
571
Creating a Share Without Using the Wizard
573
Folder Redirection
574
File Server Resource Manager
576
Storage Reports Management
577
Quota Management
578
Default Security Groups
579
User Roles
581
Creating and Editing User Roles
582
Changes to Administrative Access in Windows 200
584
UAC--User Account Control
584
Firewall Protection
588
Windows Firewall with Advanced Security
588
Enable Logging
590
Configuring Rules
591
Windows Firewall in XP and Vista
593
Edge Firewall
594
Ports and Firewall Discovery
594
The Case for Controlling Outbound Access
595
OneCare for Server
596
Configuring OneCare
597
Additional Online Features
598
Windows Software Update Services
601
Managing WSUS
602
Changing Settings
602
Maintaining WSUS Health
604
Expanding the Definition of Security
605
Backup
606
Group Policy
606
Remote Access to Network Resources
607
Chapter 18 Backup and Disaster Recovery
609
What's New with SBS 2008 Backup and Recovery
610
New Backup Technology
610
Design Considerations
612
Improved Backup
612
Easier Scheduling
613
Dedicated Backup Devices
613
Exchange/SharePoint Backup and Recovery
613
Easier Recovery
614
No Built-in Client Backup
614
Understanding Backup Issues
614
File Recovery
614
Archiving
615
System Recovery
615
Hardware and Media
616
The Backup Plan
616
Site and Security
617
Backup Schedule
617
Using the SBS Backup Tools
618
Windows SBS Console
619
Windows Server Backup
627
WBADMIN Command-Line
631
Windows Recovery Environment
633
Backing Up SBS 2008 Premium Second Server
633
Disaster Recovery with SBS Backup Tools
634
Recovery Wizard
635
Full (Bare-Metal) Restore
639
Troubleshooting Backup Issues
640
Part 6 Beyond SBS 2008
Chapter 19 IPv6 Overview
645
Introducing IPv6
646
New Features
646
Why Do I Need IPv6?
647
How Do I Read IPv6?
647
Saying Goodbye to DHCP
648
Creating IPv6 DNS Entries
649
Using IPv6
649
IPv6 in Action--Windows Meeting Space
649
Troubleshooting IPv6
652
Troubleshooting Utilities
652
Learning Path
653
Chapter 20 PowerShel1
655
Who Needs PowerShell
655
Why PowerShell?
656
How PowerShell Is Used
656
PowerShell Under the Hood
657
PowerShell Basics
658
Using PowerShell
659
Getting Started
660
Commands
661
Aliases
663
Execution Settings
664
Basic PowerShell Example
664
Windows PowerShell Script
666
Exchange PowerShell Script
668
The Power of PowerShel
672
get-command
672
Get-help
685
get-member
686
Get-PSDriv
687
PowerShell Resources
687
Chapter 21 Advanced Installation Options
691
Understanding the Answer File
691
Answer File Generator
691
Answer File Format
695
Installing SBS 2008 with a Custom Internal Domain Name
698
Prepare the Answer File
698
Perform the Installation
699
Installing SBS 2008 into an Existing Active Directory Domain
700
Prepare the Existing Server
701
Install SBS 2008 in Migration Mode
707
Configuring the New Server
708
Moving Data and Settings from the Old Server
712
Reconfigure the Old Server
717
Installing Forefront Security for Exchange and Windows Live OneCare for Server Manually
720
Forefront Security for Exchange
720
Windows Live OneCare for Server
722
A SBS 2008 Resources
725
Microsoft Community Resources
725
SBS 2008 Technical Documentation
725
Web Sites and RSS Feeds
725
Newsgroups
726
Web Logs (Blogs)
726
Small Business Community Resources
726
Web Sites/Blogs
726
Mailing Lists
727
Exchange Resources
727
Macintosh Resources
728
Web Pages and RSS Feeds
728
Newsgroups
728
Mailing Lists
728
iPhone Resources
728
Outlook Resources
729
Outlook Web Access Resources
729
ActiveSync/PocketPC Resources
729
SBS Monitoring and Reporting Resources
730
Group Policy Resources
730
PowerShell Resources
731
Web Resources
731
Books
731
RRAS, VPN, and Network Security Resources
731
Terminal Server Resources
732
Workstation Security Resources
732
Anti-Virus/Anti-Malware Tools
732
Security Response Toolkit
733
Security and Patching Resources
734
General Security Information
734
WSUS Resources
735
Index
737
About the Authors
top
Eriq Oliver Neale is the owner of EON Consulting (http://www.eonconsulting.net), a small business technology consulting practice in Denton, Texas, and a partner in Third Tier (http://www.thirdtier.net), an organization that provides escalation support for IT organizations around the globe. He is an internationally-recognized Small Business Server expert, and has been awarded the Most Valuable Professional designation for Small Business Server since 2005. Eriq was the lead author for Microsoft Small Business Server 2003 Unleashed, and his other writing credits include contributions to The Internet Unleashed 1997, Windows 2000 Server System Administrator's Handbook, E-mail Virus Protection Handbook, and several books in both the 2000 and 2003 series MCSE exam preparation series.
Eriq is a 20+-year veteran in the IT industry, getting his start with DOS 2.1 and Novell 1.1. Over the course of his career, he has worked with various operating platforms (Microsoft, Apple, Novell, UNIX, Linux, VAX, AS/400), and he has focused on providing integration solutions for differing platforms. He has worked for small organizations, as well as Fortune 500 companies. Eriq's introduction to the Small Business Server product line came in a one-year stint supporting the product for Microsoft Product Support and Services in Las Colinas, Texas. Since then, he has been focusing on providing solutions to make running and supporting SBS easier.
In addition to writing, Eriq maintains two blogs, one technical (http://simultaneouspancakes.com/Lessons) and one business-focused (http://msmvps.com/blogs/onq), and hosts a technology-focused weekly Internet radio program for small business owners (http://www.eoncall.com). He speaks regularly at industry conferences and user groups on a variety of SBS-related topics.
Eriq is a native Texan and makes his permanent residence in Denton. He is married, and he and his wife have a menagerie of animals for children. When not writing, blogging, or speaking about technology, he can be found attending baseball and women's college basketball games, writing and recording music, or reading mysteries.
Amy Babinchak has officially been in IT since 1994 and unofficially for 10 years prior. Like many IT professionals, she started out helping people around the office and in the college dorm to build and use computers. Her knowledge grew from MS-DOS and the early PC applications into a full-time career, when she made the switch from professional environmentalist working from grant to grant into the world of enterprise IT support. In her career, she has supported MS-DOS, Windows 3.11, Novell, and Mac OS, all the way on up to the current versions. Having started her career in enterprise support, Amy noticed that many small businesses were languishing with poorly conceived networks and lack of consistent support. Excessive travel coerced her into opening her own business in 2000.
Amy is now the President of Harbor Computer Services (http://www.harborcomputerservices.net) to serve small businesses in the metro Detroit area and a Managing Partner in Third Tier (http://www.thirdtier.net), which provides escalation support services to IT organizations around the world. Harbor Computer Services has been recognized as a Small Business Specialist (SBSC). Amy actively participates in two local user groups and several online newsgroups. She has spoken at local and international conferences on SBS technical and security topics, including SMB Nation and SMB Summit. Amy is a Forefront MVP and has contributed her technical writing skills to Microsoft SBS 2003 Unleashed and various web sites. When these things don't keep her busy enough, she provides remote support services for small business consultants using ISA. Amy firmly believes in maintaining work-life balance and has designed her company around this concept. She practices what she preaches by spending as much time as possible on her sailboat, cruising northern Lake Huron.
Steve Banks is a speaker, author, and consultant focusing on the small business space and Windows Small Business Server. With more than 17 years in computer technology fields, he is also the founder of the Puget Sound Small Business Server User Group and president of Banks Consulting Northwest Inc. Steve has collaborated with Microsoft, Forbes, and Hewlett-Packard on white papers and case studies focusing on TechNet, Small Business Server 2000, and Windows Small Business Server 2003.
Timothy Truman Barrett is cleverly disguised as a mild-mannered geek. He actually is a happily married man with his lovely wife of 18 years, Dayna. They have two wonderful daughters, Stephanie and Lauren, who are also lovely. And Tim hates monkeys. A lot. Obsessed with building things from Lincoln Logs and Tinker Toys almost from birth, Tim finally got his first computer at age 15--an old used TRS-80 Model I. It had no instructions or manuals, but by trial and error, he figured out how to make it work. He also learned BASIC and spent the entire summer bugging his mother and six siblings by constantly showing them all the "cool" stuff he could do with it. After studying computer aided drafting (CAD) and physics at Louisville Technical Institute, he went to work in the healthcare industry and then moved into information technology. As a veritable jack-of-all-trades, Tim has worked with just about everything: sewing machines, table saws, X-ray machines, IBM mainframes, phone systems, servers, PCs, and the occasional backhoe.
At age 39, Tim is currently a Microsoft Certified Professional, a Microsoft Small Business Specialist, Microsoft SBS MVP, and the founder of the Kentucky Small Business Server User Group (KYSBSUG). His motto is, "No Geek Left Behind." He also has strong religious values as one of Jehovah's Witnesses.
Susan Bradley blogs at www.sbsdiva.com (http://www.sbsdiva.com) and writes on patch management issues for Brian Livingston's Windows Secrets newsletter. In addition to being one of the writers on this book and Windows Small Business Server 2003 Unleashed with Eriq Neale, she has been a contributing author to the Windows Server 2008 Security Resource Kit, and she has been a contributing author for Harry Brelsford's SBS 2003 Best Practices book.
Dean Calvert is owner and managing director of Adelaide-based Calvert Technologies (www.calvert.net.au), a Microsoft Gold Certified Partner, and South Australia's first Small Business Specialist. For more than 13 years, Calvert Technologies has been one of Adelaide's leading providers of IT solutions and services in the SMB market. Dean has presented at SMB Nation (Seattle and Redmond), Microsoft ANZ Partner Conference (Sunshine Coast), Microsoft Worldwide Partner Conference (Boston and Denver), and TechEd (Gold Coast and Sydney). He often works with Microsoft to present at partner and customer events throughout Australia. In October 2004 Dean became a Microsoft MVP (SBS) and was selected as Australia's first Small Business Specialist Community Partner Area Lead for the 2007-2008 year. Dean also facilitates the Adelaide SBS Users Group (www.sbsusers.net) which has been running since July 2003. Dean is extremely fortunate to be the husband of Vivienne and father of Reece and Brittany, who regularly pull him away from his computer to show him what life really is all about.
Cris Hanna, BS, SBS-MVP, is the only remaining original SBS MVP, first recognized by Microsoft in 1997. Cris holds a Bachelor of Science in Computer Information Systems and in Management from Park University. Cris is the owner and principal consultant of Computing Possibilities Unlimited in Belleville, IL and focuses on Small Business Customers and consumer support. With over 20 years experience in IT, ranging from enterprise to single users, you can typically find Cris regularly posting in the Microsoft Public Newsgroups specifically focused on Small Business Server.
Cris is the founder of the St. Louis area Small Business Solutions Group, made up of Microsoft Partners who focus on providing software and services to small business.
Kevin James is a solutions architect with more than 15 years of IT consulting experience in Microsoft technologies. He provides services and solutions to large international corporations and small business entities alike through organizations like Microsoft Consulting, HP Services, and his own consulting company. Kevin James is now in his second consecutive year as a Microsoft Small Business Server Most Valuable Professional award recipient.
Jeff Middleton is well recognized worldwide in the Microsoft Small Business Server (SBS) community, known as a speaker, author, advisor, and technical community leader. Microsoft has awarded him each year since 1999 with the prestigious Small Business Server Most Valuable Professional recognition. Based upon 20 years of experience as a consultant and system integrator in small business and vertical market applications, he's operated his own business located in New Orleans since 1990. Jeff's name is now synonymous with Swing Migration, the worldwide SMB consultant's choice of methodology for SBS Server replacement. He founded SBSmigration.com in 2004, providing a technical mentor and training product as a project consultant to consultants. His work is both published and cited in books and trade journals.
As an expert in disaster recovery, domain migration, and a full-range of topics on the SBS and Windows platforms, Jeff travels constantly as a popular speaker. He has presented at conferences internationally including the Microsoft Partner Program, Tech Ed, SMBTN, ITA, and SMB Nation, as well as lending his support in person as a guest speaker to more than 50 local IT Pro groups of all sizes in North America, Australia, and Europe. Starting in 2007, he launched the SBSmigration.com IT Pro Conference held annually during May in New Orleans, offering a unique discussion forum for experts in SMB business and technology.
David Shackelford works for himself as an instructor and gun-for-hire for Exchange, Windows Server, and SBS-related projects. He plans deployments and migrations, conducts audits, and troubleshoots Exchange and SBS problems around the world, all remotely from his office in Olympia, WA. He is associated with CoopLink Ltd, a Microsoft Gold Partner, where he serves as the network architect and project planner. David actively participates on the technical forums at Tek-Tips.com and other random places where Exchange and SBS are being discussed, and he authored a TrainSignal video course on Exchange 2007. He has been awarded the Microsoft MVP award for his contributions to the Exchange community every year since 2004, and keeps a close involvement with the SBS production cycle and program group.
Kevin Weilbacher, SBS-MVP, is a small business consultant in the Tampa, Florida area, and is involved with the Tampa Bay SBS User group. He has worked with the Microsoft SBS Server product for eight years, and was first selected as a Microsoft SBS MVP in 2004. He has managed IT departments in the automobile, healthcare, and financial industries, and speaks on the topics of SBS and small business issues, especially security and compliance, at both the local and national levels.
